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Business Profile

Small Appliance Dealers

Peach Appliances

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Small Appliance Dealers.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:05/22/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    We bought a washing machine from them for ******. We were told the machine would have a 90 day warranty. After 32 days the suspension broke on the machine. We called multiple times and contacted through different means. All attempts to contact were ignored. We finally loaded our broken machine up and brought it to the address they had provided previously. We told Junior what had happened when we got there and said we wanted a refund since it broke shortly into the warranty period. He told ** there was no refunds that he would repair it or give ** a different one. He was incredibly disrespectful the entire time and spoke to my wife in a rude intimidating manner anytime she asked a question. He gave ** a different washing machine but only after refusing multiple times to honor the warranty and give ** a refund.

Peach Appliances is NOT a BBB Accredited Business.

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