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Business Profile

Towing Company

C & O Recovery & Towing

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Towing Company.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:04/14/2023

    Type:Sales and Advertising Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    My mothers personal belonging ( $309 ******************* Shades ) was missing and stolen by this company after repossession. ************************* and her daughter refused to provide our missing item after stating during a phone call that the items was part of the rest of irrelevant items that we did not need. Our main reason for reviving our belongings was to recover our mothers sunglasses that she purchased 1 weeks before vehicle was repossessed and left in the vehicle. This is a family business and they are doing bad business. They would not provide us with video evidence and we also received the remaining belongings tires up and boxed up without any sign of evidence of our mothers $300 ******************* sunglasses she left in the vehicle possession of this company.

  • Initial Complaint

    Date:06/17/2022

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    A Female tried to literally fight me because I went through all of my personal items that was supposedly to be already packed up for me from my repossessed vehicle and half of my personal items were missing

C & O Recovery & Towing is NOT a BBB Accredited Business.

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