Eviction
PDQ Services, Inc.This business is NOT BBB Accredited.
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Complaints
This profile includes complaints for PDQ Services, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Complaints Summary
- 27 total complaints in the last 3 years.
- 12 complaints closed in the last 12 months.
If you've experienced an issue
Submit a ComplaintThe complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.
Initial Complaint
Date:04/22/2025
Type:Order IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I am not liable for this debt with *******************. I do not have a contact with PDQ SERVICES, **** they did not provide me with the orginal contract as I requested.Business Response
Date: 04/29/2025
Thank you for this opportunity to review your account and our practices. Please be advised that PDQ Services *** is a DEBT COLLECTOR. This is an ATTEMPT TO COLLECT A DEBT. Any information obtained will be used for the PURPOSE OF ATTEMPTING TO COLLECT A DEBT.
Your overall dispute is vague. We never alleged that you made a contract with us. We are a third party debt collector and we are collecting on behalf of an original creditor. Based on your dispute, we will send you the documentation that you have requested. However there is no obligation under the law for a debt collector to send you the "original" contract.
Please be advised that the item will continue to report as disputed. We will not call you or send you additional letters. We invite you to communicate with us further in writing if you have additional questions. Our address is "PDQ SERVICES **** P.O. *****************************"Initial Complaint
Date:04/17/2025
Type:Billing IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
***************************** Name]** on my credit report. This account is inaccurate, unverified, and violates the Fair Credit Reporting Act (FCRA). Since it does not meet the legal standards for reporting, I request its immediate removal. If the furnisher cannot provide proper validation, it must be deleted per federal law.]1599 characters remainingBusiness Response
Date: 04/17/2025
This is a very vague complaint. We cannot meaningfully respond to this complaint. We invite you to send us a dispute letter to our mailing address. P.O. ***************************** Please include the account balance on your credit report, the original creditor name, and the last four of your SSN. We will be able to review the account and report our findings. If the account is not legitimate, then it will be deleted. If the account is a fraud and we have not already sent you validation, then we will send you validation and backup.
PDQ SERVICES *** is a debt collector. This is an attempt to collect a debt. Anything obtained will be used for that purpose.
Initial Complaint
Date:04/15/2025
Type:Order IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I am not responsible for this ATLANTA WOMEN S HEALTHCARE SPE debt. I have no contractual agreement with **************************, and they have failed to provide the original contract as per my request.Business Response
Date: 04/15/2025
Thank you for this opportunity to review your account and our practices. Please be advised that PDQ Services *** is a DEBT COLLECTOR. This is an ATTEMPT TO COLLECT A DEBT. Any information obtained will be used for the PURPOSE OF ATTEMPTING TO COLLECT A DEBT.
Your overall dispute is vague. We never alleged that you made a contract with us. We are a third party debt collector and we are collecting on behalf of an original creditor. Moreover, we recently spoke with you over the phone and we set up a multi-month payplan to resolve the balance. We are very surprised by this complaint, but we deny any wrongdoing.
Please be advised that the item will continue to report as disputed. We invite you to communicate with us further in writing if you have additional questions. Our address is "PDQ SERVICES **** P.O. *****************************"Initial Complaint
Date:03/31/2025
Type:Billing IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
******* ********* **************************************************** Phone: ************ Email: ************************** Date: March 31, 2025 Better Business Bureau BBB of ********************************** ********************************************************** Subject: Dispute of Inaccurate Collection Account Reported by ********************** *** Dear Better Business Bureau,I am filing a formal dispute against PDQ Services *** regarding an inaccurate and unverified collection account reported on my credit file. The account is listed under the following details:Account Name: ********************** *** Original Creditor: 445 Cleveland LLC Account Number: ********** Amount in Dispute: $7,505 Date Opened: July 9, 2024 Status: Collection account, $7,505 past due as of March 2025 This account is being reported without sufficient validation or documentation. I am requesting that PDQ Services *** provide the following:1.Verification of Debt: Proof of my legal obligation to pay the debt, including the original signed agreement or contract.2.Detailed Account History: Clear documentation of how the balance of $7,505 was calculated, including any payments made, fees, or interest charged.3.Proof of Ownership: Documentation showing PDQ Services *** legally owns or was assigned this debt by 445 **************If PDQ Services *** cannot validate the debt, they are in violation of the Fair Credit Reporting Act (15 U.S.C. 1681) and the Fair Debt Collection Practices Act (15 U.S.C. 1692). Therefore, I respectfully request this collection account be deleted from my credit report immediately.I have attached a copy of the report showing the disputed account. Please investigate this matter and advise me of the outcome. Thank you for your time and attention.Sincerely,******* *********Business Response
Date: 03/31/2025
Thank you for this opportunity to review your account and our practices. Please be advised that PDQ Services *** is a DEBT COLLECTOR. This is an ATTEMPT TO COLLECT A DEBT. Any information obtained will be used for the PURPOSE OF ATTEMPTING TO COLLECT A DEBT.
We never alleged that you made a contract with us. We are a third party debt collector and we are collecting on behalf of an original creditor. We recently spoke with you about this bill. You had hoped to settle the balance, but you were planning to call back later.
If you confirm a good mailing address, we will send you the requested documentation. And other than that communication, we will honor your cease and desist communication request.
Please be advised that the item will continue to report as disputed. We will not call you or send you additional letters. We invite you to communicate with us further in writing if you have additional questions. Our address is "PDQ SERVICES **** P.O. *****************************"Initial Complaint
Date:03/23/2025
Type:Billing IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
On March 21, 2025, I received an unknown alert from a company named PDQ Services that opened a fraudulent account on my credit in the amount of $2,988. I do not have an account with ********************** and never have. The original creditor listed is 505 **************. I never had an open account with ******************. These are fraudulent charges added to my credit which I am disputing with the credit bureaus and filing another identity theft report since my identity has been compromised in the past. I never received any documentation in regards to this matter and I have no knowledge of owing any account. I never been late on a payment or had an eviction filed on me and my credit was in good standing before this fraudulent activity.Business Response
Date: 03/24/2025
Thank you for this opportunity to review your account and our practices. Please be advised that PDQ Services *** is a DEBT COLLECTOR. This is an ATTEMPT TO COLLECT A DEBT. Any information obtained will be used for the PURPOSE OF ATTEMPTING TO COLLECT A DEBT.
Your overall dispute is vague. We never alleged that you made a contract with us. We are a third party debt collector and we are collecting on behalf of an original creditor. Based on your dispute, we would offer to send you the documentation; but, I see that you have withheld your mailing address.
Please be advised that the item will continue to report as disputed. We will not call you or send you additional letters. We invite you to communicate with us further in writing if you have additional questions. Our address is "PDQ SERVICES **** P.O. *****************************"
Our records do show that we have discussed this debt with you and you are aware of the original creditor. We will be happy to send you our backup when we receive a letter from you in the mail with directions where to send such correspondence.Initial Complaint
Date:03/10/2025
Type:Customer Service IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I am not liable for this debt with ****************************, I do not have a contract with PDQ SERVICES **** they did not provide me with the original contract as I requestedBusiness Response
Date: 03/24/2025
Thank you for this opportunity to review your account and our practices. Please be advised that PDQ Services *** is a DEBT COLLECTOR. This is an ATTEMPT TO COLLECT A DEBT. Any information obtained will be used for the PURPOSE OF ATTEMPTING TO COLLECT A DEBT.
Your overall dispute is vague. We never alleged that you made a contract with us. We are a third party debt collector and we are collecting on behalf of an original creditor. There is nothing in federal law that requires us to send you "The Original Contract." We are only required to make sure that we have contacted the correct consumer.
Please be advised that the item will continue to report as disputed. We will not call you or send you additional letters. We invite you to communicate with us further in writing if you have additional questions. Our address is "PDQ SERVICES **** P.O. *****************************"
We will be happy to send you our backup when we receive a letter from you in the mail with directions where to send such correspondence.Initial Complaint
Date:02/24/2025
Type:Service or Repair IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
** Complaint Statement **I am disputing an invalid account reported by **[ PDQ Services ****** on my credit report this account is inaccurate, unverified, and violates The Fair Credit Reporting Act (FCRA). Since it does not meet the legal standards of reporting, I request its immediate removal. If The Furnisher cannot provide the proper validation, it must be deleted per federal law.Business Response
Date: 03/24/2025
Thank you for this opportunity to review your account and our practices. Please be advised that PDQ Services *** is a DEBT COLLECTOR. This is an ATTEMPT TO COLLECT A DEBT. Any information obtained will be used for the PURPOSE OF ATTEMPTING TO COLLECT A DEBT.
During our review of your complaint, we contacted our client to verify the debt. They notified us that they wished to withdraw the account from collections. They did not elaborate further. PDQ will cease collection activities effective March 24, 2025. But we cannot guarantee that the creditor will not place the account with a different debt collector.
Please be advised that the item will be deleted from your credit report in the April credit reporting update. We will not call you or send you additional letters. We invite you to communicate with us further in writing if you have additional questions. Our address is "PDQ SERVICES **** P.O. *****************************"Initial Complaint
Date:02/24/2025
Type:Order IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I am not liable for this debt with ***************************. I do not have a contract with them. Additionally, they did not provide me with the original contract as I requested.Business Response
Date: 02/24/2025
Thank you for this opportunity to review your account and our practices. Please be advised that PDQ Services *** is a DEBT COLLECTOR. This is an ATTEMPT TO COLLECT A DEBT. Any information obtained will be used for the PURPOSE OF ATTEMPTING TO COLLECT A DEBT.
Your overall dispute is vague. Moreover, PDQ Services, Inc. has no affiliation with "***************************." They are not our client nor do we have any relationship with them. We cannot verify any of the information in your complaint.
We invite you to communicate with us further in writing if you have additional questions. Our address is "PDQ SERVICES **** P.O. *****************************"
We will be happy to send you a response to any account we may be attempting to collect when we receive a letter from you in the mail with directions where to send such correspondence.Initial Complaint
Date:02/16/2025
Type:Billing IssuesStatus:ResolvedMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
****** *******Business Response
Date: 02/24/2025
Thank you for this opportunity to review your account and our practices. Please be advised that PDQ Services *** is a DEBT COLLECTOR. This is an ATTEMPT TO COLLECT A DEBT. Any information obtained will be used for the PURPOSE OF ATTEMPTING TO COLLECT A DEBT.
After receiving and reviewing your dispute. We contacted our client for a normal investigation of the account. At that time the original creditor asked us to return the file to them. We have complied with their request. We have ceased all collection activities. We have requested the account be deleted from your credit report.Please be advised that the item will be deleted from your credit report. We will not call you or send you additional letters. We invite you to communicate with us further in writing if you have additional questions. Our address is "PDQ SERVICES **** P.O. *****************************"
Business Response
Date: 02/24/2025
Thank you for this opportunity to review your account and our practices. Please be advised that PDQ Services *** is a DEBT COLLECTOR. This is an ATTEMPT TO COLLECT A DEBT. Any information obtained will be used for the PURPOSE OF ATTEMPTING TO COLLECT A DEBT.
After receiving and reviewing your dispute. We contacted our client for a normal investigation of the account. At that time the original creditor asked us to return the file to them. We have complied with their request. We have ceased all collection activities. We have requested the account be deleted from your credit report.Please be advised that the item will be deleted from your credit report. We will not call you or send you additional letters. We invite you to communicate with us further in writing if you have additional questions. Our address is "PDQ SERVICES **** P.O. *****************************"
Initial Complaint
Date:11/05/2024
Type:Billing IssuesStatus:UnansweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
C'******** ******* Personal Statement First Name:Last Name:Address: Phone: Email: ************************************************************************* ************ Accounts Affected by the Crime Account Number: ***********/2024 **************************** or COLLECTION Organization: MANAGEMENT Original creditor: AMERICAN MEDICAL RE Date fraud began: Date that I discovered it:Total fraudulent amount: $ 764 ******************************************************* Page 1 of 2 *****************************/5/24, 4:10 PM Account Number: *************/2024 Fraudulent Information on Credit Reports $ 1046 Date fraud began: Date that I discovered it:Total fraudulent amount: Accounts or Charges Personal Information Credit Inquiries Yes, fraudulent accounts or charges appear on my credit report Addresses: **************,************************************************************************
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