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Business Profile

Property Management

Strive360 Management

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Property Management.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 2 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:11/26/2024

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am writing to formally address the ongoing issue regarding the inoperability of the doorbell access system at the ***************************************************** management company As of now, the system has been nonfunctional for nearly one year. This building houses elderly and disabled residents who rely on this system for critical access and communication, especially in emergencies involving fire, police, or family members needing immediate contact.This prolonged inoperability is unacceptable and poses a significant safety and accessibility concern for the residents. This system has been out 9 months.

    Business Response

    Date: 12/04/2024

    ************ I & II are independent living facilities and the wellbeing of residents is very important to management and ownership. The Call Boxes are functional at both locations. Residents are able to use the doors with their key fobs to access the building. First responders have access to the knoxbox located at each building to gain access in the event of an emergency.   The property staff has been updating the system with resident phone numbers so guests can call and gain access. Management has been advised to reach out to residents to gain updated phone numbers and have all programmed in by by December 20th. 

  • Initial Complaint

    Date:09/18/2024

    Type:Product Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    So I moved out of the apartment on June ******* and turned in the keys on July 1, 2024 and left my forwarding address, I have been calling and sending email and havent received a call or email back from them. Georgia law states that landlords has 30 days to send damage deposit. Its almost been almost 90 days

    Business Response

    Date: 09/30/2024

    Ms. ********* received her check. Attach is a copy of the check showing where it cleared.

Strive360 Management is NOT a BBB Accredited Business.

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