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Business Profile

Truck Dealers

Truck Kings Auto Sales Inc.

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:06/01/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I purchased a 2012 Dodge Ram **** on April 24th, 2023 from Truck kings auto sales *** located at ***************************************. Truck kings auto sales *** guarantees the drivetrains internal engine and transmission to continue to function as they were for 30 days. On 4/29/23 I sent picture messages as well as a text message to the owner (*************************) of the cracked transfer case and explained that the 4x4 is not working. The owner went back and forth through messages stating that if he was going to fix the transfer case then he would of sold the truck for more than what we purchased the truck for. The owner than said he would help toward some of the price to replace the transfer case but he would not cover it all. We tried back in forth with text message to get the owner ******* to stand beside his 30 day warranty but now the owner seems to have no desire to replace this part to make it right. The last message to the owner was on 3/23/23 with still no resolution and owner just putting it off.

Truck Kings Auto Sales Inc. is NOT a BBB Accredited Business.

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