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Business Profile

Cosmetics Sales

Tresor Rare of Ching Young

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Cosmetics Sales.

Reviews

Customer Review Ratings

1/5 stars

Average of 4 Customer Reviews

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Review Details

  • Review fromChar T

    Date: 10/10/2023

    1 star
    My wife loves face care and was very excited to treat herself with a new face cream after swimming all day. She spoke with *** whom mentioned that he used to live in ************* and he sold her a few products. When she tried to pay *** said that her card didnt go through. He mentioned there was an ATM outside and so she went and pulled out cash. She paid for the items, and even though she gave more than the cost, *** didnt give her change or a receipt. The next day the charge went through on her card and when she went back to the store to discuss with ***, they were closed (at normal business hours). We have tried calling over and over again for weeks but no one ever picks up. Very bad business tactics.
  • Review fromElle E

    Date: 09/13/2023

    1 star
    ******** approached me outside his store while I was walking around Ching Young Village during vacation with my husband. He handed each of us a sample packet of eye cream and asked if I wanted him to demonstrate it. I said yes, but that we had plans and I could only stay a couple of minutes. He agreed and said he would apply the cream and give me a brochure if I wanted more information.We went inside and he applied the eye cream. It is one of those "instant facelift" creams that contains magnesium aluminum silicate (look it up on ****** and EWG dot org). All of the "instant facelift" creams contain this key ingredient. I was just curious about what made his eye cream different or better.Anyway, he proceeded to try a very "hard sell" on me for the eye cream and its "system." Every time I tried to say "thank you, give me a brochure and I'll think about it" he launched into a new topic to try to keep me there. After a few more minutes my husband and I both began getting very annoyed. We had made it clear that we couldn't stay long, and he had promised only to take up a couple of moments of our time. He broke his promise.Finally, when we insisted that we had to leave, he shouted at us (direct quote) "You two are f**cking a**holes. Get out of my store." Then he stormed away.We were really taken aback. There was no reason for such abusive offensive language. We had been polite to him the entire time, going along with his sales pitch and demonstration.This store, and this man, bring shame to Ching Young *************** and the town of *******. I looked up the company on ****** later and found so many complaints about them and their sister companies (which all sound like scams).I'm surprised that the beautiful town of ******* allows this rude shyster to harass and insult tourists and locals in such an overt and offensive way. In my opinion, Ching Young Village should not renew this store's lease when it comes up.
  • Review fromDebra F

    Date: 07/15/2023

    1 star
    Stay away from this store, these products, and most importantly, these people. My teen daughter and I were lured in by a seemingly lovely young woman who offered moisturizing samples and a "special" eye serum for me. We let her know we just had a minute and she said it would be quick. She said she was going to look for something, disappeared, and her "skin specialist", ******** from ******, appeared. He applied some goop under my eyes and while waiting for it to dry, alternated between giving fake compliments of my jewelry, my smile, etc, and criticizing my judgment in not immediately accepting his offer to sell me the goop for $635 instead of $1500. He made all kinds of unscientific claims about how the product works and how long the effects will last. Had I not been educated or had been seduced by his affect, would have been sucked into a multi-thousand dollar scam to purchase and subscribe to his products. When it was clear that I was not going to purchase the product, he became aggressive and then angry, telling me and my daughter to leave. Please avoid this scam artist. The elderly, women who will try anything to look younger than their age, and others who are vulnerable need to be protected from this man and his colleagues.
  • Review fromNancy H.

    Date: 01/09/2023

    1 star
    This business is a high pressure, aggressive storefront. They offer no returns, refunds or exchanges on extremely high price merchandise. They do not tell you up front of this policy. I believe they should be shut down for their immoral practices.

    Tresor Rare of Ching Young

    Date: 02/08/2023

    Mrs. Harris purchased a lot of items and unfortunately was not satisfied. With customer service being our main priority we also have to stand by our policy which is stated on our receipts, we tried to reach a resolution with Mrs. Harris but to no avail.

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