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Business Profile

Credit Union

Hawaii State Federal Credit Union

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Hawaii State Federal Credit Union's headquarters and its corporate-owned locations. To view all corporate locations, see

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Hawaii State Federal Credit Union has 13 locations, listed below.

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    Customer Review Ratings

    1/5 stars

    Average of 1 Customer Review

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    Review Details

    • Review fromMeira L

      Date: 03/12/2025

      1 star
      Despicable. I opened a business account and specifically asked if I could deposit checks remotely using their app. They said YES. This wasnt the truth and for 8 years EVERY TIME I asked they would say yes they are working on that, its coming soon. That was a LIE. Now in the past 2 years they have shut down or moved locations WITHOUT notifying their customers. So I have to drive to new locations to find **** where I can deposit my checks. Ive called 3 times because the **** are not working and their support couldn't even tell me which **** are functioning. I spoke with the manager at the ************* and was basically told, she couldn't do anything about it. Today I got an email saying their online platform is changing so I'll have to re-enroll and re-establish ALL of my bill pays, transfers, etc (with LESS than a months notice). ********** Ive ever had.

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