Personal Protective Equipment
Bulletproof ZoneAbout
About This Business
Products and Services
Years in Business: 7
Business Details
- Local BBB:
- BBB Great West + Pacific
- BBB File Opened:
- 6/11/2020
- Business Started:
- 8/15/2017
- Type of Entity:
- Limited Liability Company (LLC)
- Alternate Names:
- Aeon Ventures LLC
- Business Management:
- Mr. Kevin Lim, CEO
- Mr. Justin Lim, COO
Additional Contact Information
- Principal Contacts
- Mr. Kevin Lim, CEO
- Mr. Justin Lim, COO
- Customer Contacts
- Mr. Kevin Lim, CEO
Licensing information
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Additional Information
- Payment methods
- Credit Card
- Debit Card
- American Express
- Apple Pay
- Discover
- Google Wallet
- MasterCard
- PayPal
- Visa
American Express
Apple Pay
Discover
Google Pay
MasterCard
Paypal
Visa
Sezzle
- Refund and Exchange Policy
- Bulletproof Zone will only ship orders completed in full. For example, if you purchase three items and one of the targets is on back order, we will have to wait until the last item is ready before we can ship out your order. We have to wait until your order is fulfilled 100% before shipping because we want to always provide you with the best pricing possible.
We will bear the shipping cost for products returned because of product defect, misrepresentation, or false description. Afterward, we will initiate a full reimbursement should you decline an offer to replace the item with the same item of equal value and assured quality.
Order Confirmation:
As soon as you place your order with Bulletproof Zone, you will receive an order confirmation e-mail. This means that your order has been logged in our system and your credit card has been pre-authorized for the purchase. Afterward, we contact our suppliers to confirm the availability of the product you are ordering for immediate shipment. If your item is on backorder or unavailable, we will cancel the pre-authorization and duly inform you via e-mail.
Order Shipment:
Orders are shipped within five business days from the date of your order unless specified otherwise on the product page. The product page will contain the most accurate information on shipping and lead times. You will receive an email containing the tracking information of your order after the order has been shipped to your location. If you do not receive tracking information from us within seven business days of your order, feel free to follow up with us at [email protected]
Damages:
We take full responsibility for any obvious damage to your product caused by wrong packaging or delivering an already defective product. Please inspect the packaging of your item(s) when they arrive, if you notice any damage, you should document it when signing for delivery. If the item(s) contained in the package arrives damaged, please send photos to [email protected], and we will process an insurance claim on your behalf.
Cancellations, Returns, & Refunds:
We back all our products with a customer satisfaction guarantee, so we created a fair cancellation policy. Should you cancel an order or wish to return your order after delivery for any reason other than a product defect or misrepresentation, you are subject to an administration and restocking fee equal to 10% of your order with a minimum of $25, whether or not your order has shipped.
All orders are final and cannot be canceled once the order has processed due to our fast shipping times. If the order is within the proper time frame, contact Bulletproof Zone. This policy will be reviewed on an individual basis. All sales are final on all closeout items.
Return requests must be made within 14 calendar days upon receipt of shipment. Gear must be unused and in original packaging.
Though we offer “free shipping” on many of our items, it does not mean there is not an expense associated with the shipping. Shipping is factored into the cost. Should you return a product that was ordered by mistake, without defect, etc., you will be responsible for our original shipping cost(s) associated with the transaction.
Should an item be returned because it was defective, misrepresented, not as described, etc., Bulletproof Zone will issue a full refund and will reimburse the customer for all shipping expenses associated with the return. However, the product must be returned via USPS flat-rate shipping in order to receive a shipping expense refund. Buyers must ensure all returned parcels receive delivery AND signature confirmation. Insurance is highly recommended as we cannot issue a refund for an item that we do not receive back should it get lost/damaged during transit.
Please allow 5-10 business days from the time the item is received to process a refund. Refunds will only be issued to the original credit card that you use when placing your order.
We stand behind our products 100%!
By purchasing any of our items, the buyer certifies they have read and agree to our shipping, return, and privacy policies. - Business Categories
- Personal Protective Equipment, Ecommerce, First Aid Supplies, Bullet-Resistant Equipment
More Resources
Featured Content
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.