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Business Profile

Transmission

Ray's Transmission Service Center, LLC
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BBB Accredited BusinessA+Rated by BBB

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1

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Review Details

  • Sang M

    Date: 09/29/2023

    Phone theft at Ray's Transmission Service Center.On 9/25/23 my car was serviced at Ray's Transmission Service Center.My phone was not in the middle compartment after the car was serviced so I had tried to tell the owner about it, but he would not listen, which I had even gone home & got a copy of my dash cam footage showing the worker leaning to his right, which seem very suspicious.Nevertheless, the owner refused to listen nor see the video nor help in any way.In-fact, he yelled at me with foul languages & indecent body languages in threatening manner as shown in the attached photos, which are snippets from my dash cam video.I had ended up in calling the police & the owner was still yelling foul ******************* with indecent body languages in a threatening way when the police had arrived & caught him in action.However, he made a statement to police that he simply asked me to leave, which the police report & the video clearly showed that he had made false statements.I was at least hoping to see their video camera or try & talk to the worker as I was keep trying to explain that my personal information was in that phone & that I am not concerned with the cost. But the owner kept refusing to listen & kept cutting me off.The following is just some that I could make out from my dash cam video:Me: All I wanted was to get the phone.Owner: Beat it!Me: Dont be rude, come on.Owner: F*** you!Me: You are on camera.Owner: You better get the f*** out of here, f*** you! (while motioning very threateningly)Me: Police have been called. (He then starts walking away)Owner: Yells lots of foul words & threatening languages with body motions while walking back to me.As I am trying to back up my car to get out of the shop the owner of Rays Transmission keeps yelling out foul ******************* with body motions while coming towards me, which is when the police officers arrived & told him to move away & walked him away from me.Very disappointed.

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