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Business Profile

General Contractor

JC Contracting LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in General Contractor.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:01/09/2023

    Type:Service or Repair Issues
    Status:
    AnsweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I entered into a contract with JC Contracting to install a new roof on my house located at ************************************** I paid half to start the job ******* up front to start the job on 12-09-22. his crew showed up on 12-10-22. I was told the job would be completed in 6 days start to finish. Tear out and removal of existing roof out was started on 12-13-22 at the end of the day the inside of the house was so full of dust and dirt covering all furniture, bedding, appliances and more, as it was coming through the vaulted ceiling raining down into the house. I went down to get plastic tarps from Ace Hardware to cover the inside of the house to keep it from getting dirtier than it already was. I have the receipt for the plastic tarps I provided. Trash from the roof was thrown off all four sides of the house creating a huge mess which to this day still has not been cleaned up. Not to mention a safety hazard. Tarps should have been placed on the ground to catch the debris. On ***** and ***** it rained and water came inside destroying everything. I called **************** the contractor along with other guys from his crew to come out and deal with the problem but no one returned my calls. I also sent videos of the water leaking into the house but still no reply. *** never came out to inspect the problem or returned any of my phone calls accept one time to call and ask for final payment. If **************** had instructed his men to put tarps on the roof they had just torn off, in my opinion, there would have been no water damage. Also if he had completed the installation in a timely manner he would have avoided the rain storm. Water not only leaked into the first floor but penetrated all the way down to the third floor. I called Premiere Restoration to come out and start the water damage mitigation whic the did the next day. All my tennants have moved out as the house is unlivable. I'm loosing ********* a month in rents untill this problem is fixed. Repairs stand at *********

    Business Response

    Date: 03/21/2023

    I will respond the email this weekend

    The complaint is not true the owner wants

    To make money under my company

    ****** never paid  half if the amount of the project

       The whole story to begin with, the said project started december 14***** i believed, when doing said roofing job rain on and off. Before December 19***** we already put the heavy duty felt /phil *********************

    With adhesive felt. Thats the top of the line

    Roofing felt

    That day ********** ***** the whole ****** Island , Maui Island was devasted with strong /destructive storm/high winds/ blown trees/ no power in the for almost one 

    Day

         I dont  have the control for what happened its a storm /strongest storm i never experinced in Maui.

       The owner ****** called my insurance company for a claim. My insurance company never granted his request for his 

    Claim. The said project was under construction my company is not responsible for the damages per my insurance agent

         *************** ended up using his own / homeowners insurance for damages liability

    Try look on ****** what happened to maui

    Island december 19***** you can see the destructive storm hit on maui

         Once again, i finished the roofing project

    But *************** paid only the roof materials

    Half of the said project amount

    He never paid my labor

           My workerswent there for clean up

    But *************** refuse the offer

    One more thing Mr *********************** is not  permitted to have four kitchen in one dwelling is not legal to have two or ************* in one household 

    Thats building code/ compliance 

    *************** activity  in house is not legal

    Business Response

    Date: 03/21/2023

    ******************** top of the line/heavy duty adhesive feltTell me now that i never did a good job to his house

    This type of felt the most durable in the long run

    And it was nailed diwn also

    The storm hit his house and the roof felt blown away by 80 miles wind speed

    Business Response

    Date: 03/22/2023

    Evidence that i finished the job

    But i never get paid for my labor

    Business Response

    Date: 03/22/2023

    Roof was finished as shiwn in the phito

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