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Business Profile

Tour Operators

Paradise Safaris Inc.

This business is NOT BBB Accredited.

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1

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Review Details

  • BL s.

    Date: 03/26/2024

    6:50 ?Profile Written 03/26/24 ***** Dishonest Business Mar 2024 We searched and found this highly rated oldest Mauna kea stargazing tour and booked. The price for three of us wasn't cheap. The primary reason was STARGAZING. Watching sunset was not.The weather forecast for 3/ 25/24 was high clouds at the peak. The satellites and all online weather websites were forecasting clouds. I called two times wanting to schedule. I was told and promised it was going to be fine and the manager said the tour was a"go". Refunds were not given if I cancelled less than 24hrs before, I had no choice but to go.In the end, as we suspected all along, the clouds were thick. There were no stars to be seen.The other stargazing tours cancelled and refunded - we were told by other hotel guests.While I understand they do not guarantee the weather, my disappointment is the fact that, despite of the weather forecast and satellite pictures, the manager choose to NOT CANCEL the tour, we feel violated and taken advantage of by this tour company whose predatory business practices is the reason it can call itself "oldest" tour, not the satisfied customers. In the end we ended up paying a lot of money for vegetable lasagna and mediocre sunset.Very dishonest business that ruined our, but mainly my teens ****** trip

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