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Business Profile

Alternative Medicine

Embodiment Celestial

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Alternative Medicine.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:04/17/2024

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    DOT: 12/19 ***** Paid for merchandise that did not arrive with the full contents of the invoice. I have reached out by email and by social media, I have been responded to (saying they will attempt to fix it), but the issue remains unresolved.Order #****

    Business Response

    Date: 04/28/2024

    This is an email from ******* sent in February noting that his cocoa was missing and requested a refund for his entire package which included an item that was delivered. 

    Business Response

    Date: 04/28/2024

    We issued the refund for the item missing from *******'s package but we will not issue a refund for the other items he requested as they were delivered. 

Embodiment Celestial is NOT a BBB Accredited Business.

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