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Business Profile

Towing Company

Almeida & Sons Auto & Towing LLC
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Alea M

    Date: 04/02/2024

    Alea M

    Date: 04/02/2024

    DANGEROUS, TEMPER TANTRUMS, UNSAFE. NEVER EVER!THIS IS NOT A RANT;IT'S A TRUE REVIEW. My first experience was not too bad but they told me I needed a new battery...I dd NOT. My car broke down after they 'jumped' me so I got another company tow t my mechanic.Next time? I'm driving in Kaneohe town and one of their tow trucks skips around a bus at high speed trying NOT to have to stop for the Bus. He narrowly misses ME. I honk. He places the tow w/vehicle BLOCKING TWO LANES (the only lanes) right by ******* ******* and gets OUT OF THE *** AND FU'S ME! Yelling obscenities! TRUE STORY! I was 68 at the time, female, and this was frightening enough. When he finally started driving I got in front of the slower tow truck w/car Aas did one other car before it went to one lane past *******... as we all went on Kam...and he blocked me in the merge lane, TRIED TO RUN ME OFF THE ***** ALMOST CAUSING A THREE CAR COLLISION AS THE GUY BEHIND JAMMED ON HIS BRAKES..., passing from behind on a one lane road. ABSOLUTELY TRUE STORY. Where was a cop when you need one? HOW are these guys still in business? I have read similar horrors on Yelp. I thought they were whiners until it happened to me!STAY AWAY

    Almeida & Sons Auto & Towing LLC

    Date: 04/03/2024

    Aloha Alea,

    I have received your review and would like to apologize for this apparent behavior from one of our drivers. Although we always encourage the highest level of customer service and aloha to our community, we are not always made aware of what our drivers behaviors are on the field, which is why we appreciate feed back both positive and negative so we can continue to improve. If you have any further details on the tow truck or driver, please email ******************************************************* so we can identify which driver was involved and take the appropriate action. 

    Thank you,

    - Almeida's Towing

Almeida & Sons Auto & Towing LLC is BBB Accredited.

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