We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Flower Broker

Blossom Flower Delivery

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Flower Broker.

Complaints

Customer Complaints Summary

  • 3 total complaints in the last 3 years.
  • 3 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:05/13/2025

    Type:Service or Repair Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I ordered flowers online for Mothers Day on Friday, May 9th. They said they would be delivered May 10 or 11th. They were not. Nor were they delivered May 12, or May13th, so far at 3:45pm. I got nervous and checked their reviews. Everyone is saying its a scam, and Im not going to let them get away with ripping people off. The phone numbers on their website are bogus and cant even be connected.

    Customer Answer

    Date: 05/16/2025

    I am writing to let you know that my complaint has been resolved to my satisfaction.  Blossom Flower Delivery delivered the flowers that I paid them to deliver.  Thank you so much for your help.  

  • Initial Complaint

    Date:02/14/2025

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Yesterday (Feb 13th, 2025) I placed an order of flowers to be delivered next day (Feb 14th, 2025). Now today after checking my email, there was never a confirmation email sent. I have tried multiple times (4 times) to call this company, never able to get someone on the phone, and the line hangs up. The transaction of $113.98 is appearing on my account from ************************ had submitted a request for the company to call me with the website stating someone will clal me within 2-8 minutes. It has now been well over that timeframe.

  • Initial Complaint

    Date:01/17/2025

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    To Whom It May Concern,I am writing to formally file a complaint against blossom flower delivery regarding a failure to deliver the product I purchased and the poor customer service I have experienced.On December 21, 2024, I placed an order for a sympathy flower arrangement valued at $80 to be sent to my grandmother, who had just lost her brother. Instead of the basket arrangement I ordered, she received a single orchidsomething entirely different and significantly less than what I paid for.Upon contacting the company, they acknowledged the error and promised to resend the correct arrangement. However, they failed to fulfill this promise. Despite several follow-ups, I received no further resolution. The company claimed the issue had been escalated but provided no updates, never delivered the flowers I ordered, and has refused to issue me a ********* has now been nearly a month since my order, and I have spent $80 on a service that was never delivered as promised. This experience has not only been frustrating but deeply disappointing, considering the nature of the occasion. Sympathy flowers are meant to offer comfort during difficult times, and this mishandling caused unnecessary stress for both my grandmother and **** believe this situation reflects either negligence or a deliberate failure to deliver on their commitments. Their refusal to issue a refund or fulfill the correct order feels like a scam, and I want to ensure that other consumers are not subjected to similar mistreatment.I am requesting a full refund of $80 and a formal acknowledgment of their failure to provide the service I paid for. I trust the Better Business Bureau will review this matter seriously, as this companys behavior is unacceptable.Thank you for your time and attention to this matter.Sincerely,******** **** Emails of those who I have been in contact with:***************************************************************** **************************************************

Blossom Flower Delivery is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.