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Business Profile

Towing Company

Discount Auto Repair and Towing L.L.C.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Towing Company.

Complaints

This profile includes complaints for Discount Auto Repair and Towing L.L.C.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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Discount Auto Repair and Towing L.L.C. has 2 locations, listed below.

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    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint type

    • Initial Complaint

      Date:06/16/2023

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      On January 21st 2023 Maui Discount Towing towed cars from And around my home, And when I inquired about getting them back I was told $20,000 from the get go. I was also told that I was not able to get one car at a time but I had to get all or nothing. I was very disheartened hearing this, and was also shocked to find out that the secretary of this company immediately applied for the titles of my cars with the ********** of ***** Vehicles. I kept in contact with this company, letting them know that I was not going to give up my cars, and that I was trying to get the money together. 66 days later, I borrowed the money from a friend, and He and I went to Maui Discount Towing and paid them $30,000 to get my cars. They had taken the contents from each and every car, and we even saw one of the employees driving one of my cars. I got several of my cars, but then was told "times up, you have to go or I'm going to call the police and have you arrested for trespassing." I figured I could return the following day to get the rest of my cars. When I returned the following day, the tow yard was closed, and I was told by one of the remaining employees that the owner had gone on vacation for two weeks. I returned two weeks later with a police officer ******* and was told that I was going to be arrested for trespassing. They refused to give me the rest of my cars, and although I have tried to contact them by phone, they will not talk to me or cooperate. This is so wrong. The authorities tell me it's a civil matter. I am unable to afford a lawyer. Please help me! This is so wrong. I worked very hard for my cars, and they are my passion.

    Discount Auto Repair and Towing L.L.C. is NOT a BBB Accredited Business.

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