Complaints

This profile includes complaints for Prestige Business Financial Services LLC's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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  Prestige Business Financial Services LLC

  Waipahu, HI 96797-4681

• 

  Prestige Business Financial Services LLC

  4725 Bougainville Dr # 222 Honolulu, HI 96818-3179

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

• Initial Complaint

  Date:01/03/2025

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  This company has given me the running around. Every month there is something different. The CEO has blocked me from the company email. I have spent $18,000 plus not including $700 estimate toward the invoices. I paid $15,000 to receive a ready made business plus ******* in funding. Funding part was never delivered. He approached me to join and make an investment in the Forex program (crypto currency) through his company. I paid the company $3,000. This would generate passive income monthly per CEO. His company never delivered. CEO promised me he would return all my money including the money I paid towards the invoices, give me a tradeline on my credit score and ***** Rora P coins. I have different correspondence between the Admin and CEO.

  Business Response

  Date: 01/23/2025

  100% Not accurate.

  ******, Purchased a Pre-made business (**********) from us for $15,800 which is a purchase and transferred to her name. The business is in her name. To get funding using the business you need a 680 and up credit score. Her credit was not in a good place to receive the funding. I offered credit repair and tradelines services to her at my expense to help get her credit in a good place and emailed her several times requesting that she send her credit report and no reply.  The credit requirements are clearly on our website and emails to qualify for the $300K in funding once you buy the Pre-made business. I was willing to work with her on getting her credit fixed. The money she paid in invoices is standard for her to pay once she buys the Pre-made business to build her business credit to Paydex 80. All other clients have paid these fees. She was a nice lady to start and she was going through a few things so to be nice I told her I was working on some bigger deals and If one of those close I would try to get her back the $15,800 for the pre-made businss and the fees for the invoices. I did not have to offer that as she brought the Pre-made business and it is in her name and I dont have to refund any money for the invoices. I was being nice based on she was having so issues. I clearly said if my deal closes and I have some extra funding. My deal didnt not close so I didnt send the money. I was not obligated to do that. I was still being nice and told her my deal did not close but I would send her $15K worth of Crypto. Again, I did not have to offer that. I offered to help fix her credit and tradelines and didnt get the credit report back and I offered her $15K worth of Crypto which she didnt reply. I sent several emails asking for her credit report. What I am still willing to do is to put her in credit repair and add the tradeline to help boost her credit so she can qualify for the Pre-made business she brought. I offered to sent her $15K worth of Crypto which I offered. I dont mind paying the invoices. None of these things I dont have to do but I am willing to work with her. 

  Customer Answer

  Date: 01/23/2025

   

  Hello ******, 

   

  ******* ******, is telling half truth. I stated I received the business but no funding. ******, I gave you the correspondence in the email below and earlier because I have nothing to hide. I sent you my credit score information. The 674 score the tradeline would have push me over the 680 he didn't give me that tradeline he wanted me to fork out more money. The invoices, I was not told I had to pay them until I met with the third party Corporate Cash Credit. My liason: ******* and ********. My liason through Prestige Business Financial Services was ******* ******.

  The funding was ******* through Corporate Cash Credit.

   

  Thank you,

  ****** Pirtle 

   

  Business Response

  Date: 02/06/2025

  Hi,

  I am telling the full truth. At the time you brought the business over 6-8 months ago the funding at the time might have been up to $400K. Since that time based on the new lending and the banking environment banks have lowered the amount of funding to $300K and I have been promoting that for over 6-8 months now. You sent your credit report over 4-5 months ago. We dont pull credit and your credit reports are now old as they change monthly. We dont have your current report information. You have to sign-up for a credit monitoring service and send us a current copy of your credit report, We can not use a old credit report from 4-5 months ago to do current credit repair and tradelines. I emailed you several times over the last few months to send us a current copy of your credit report. We need all 3 credit reports and the full reports with all pages and score. I offered to put you in credit repair and add the tradeline. I included that in the last few emails I sent you over the last few months. In these replies I even mentioned again and again to send me a current copy of your credit report so we can move forward. You dont send the information to me to move forward you rather keep emailing the BBB instead of sending me the credit reports. Again please send me a curent copy of your credit reports and we can look at your credit to move forward. I been trying to reach out and work with you for months. You can get a copy of your credit reports here - *********************************************

  I am here to work with you. I never said I wasnt going to work with you. I been saying the opposite as I have reached out to you for months asking for the same information. 

  Customer Answer

  Date: 02/10/2025

   
  Complaint: 22761523
  
  I am rejecting this response because:  ******* ****** had an opportunity to help me but he blocked me from sending emails to his company. It will be almost two years this year.  Mr. ****** wanted me to pay more money to his program in sending my credit reports. I have paid enough money with no return. I have sent correspondence that ******* ****** had access to my Experian account and she could see all three credit reports. She asked for my password. He could of helped me and gave me a tradeline a long time ago when my credit score was 674 680 683. I have sent that correspondence earlier to show proof. I wasn't aware I had to pay those invoices until Corporate Cash Credit Services the third-party company Mr. ****** introduced me too. If he was going to pay me why did it take so long and If it wasn't a refund he shouldn't have stated it in his email. When you have to use someone's else's money to pay someone that means your business is not doing to well. Mr. ******* intentions says something different and he didn't start paying attention untill I contacted the BBB. Mr. *******  has other clients that have the same  interaction, so there is a pattern with Prestige Business Financial Services.  Where is the paper trail for the $3,000 payment? I am not able to login. Mr. ******* did the trading and stated his program was safe and he had to buy me two accounts because of the Forex glitches. I also sent those emails to ***** as well. Mr. ******* thought since I had the stroke in February,  I was not capable of fighting for myself. I don't trust Mr. ******* The hurt runs so deep.....all the promises he stated I would need a lawyer or mediator involved for him to keep his word. I have decided to file a complaint to the Attorney General. 
  
  Sincerely,
  
  ****** ******

• Initial Complaint

  Date:09/10/2024

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  In February I signed up for a trading services program this company offers. Prior to getting a live trading account, the company had to pass testing accounts. The testing account failed. The owner of this company claims there was an issue with software and he would get me a new account once it was fixed. After waiting months, I have asked for a refund which he claims he will give but each time I ask he continues to say next week or next month. This transaction occurred in February and as of September 10th they have stolen $1500 with only empty promises to refund my money or purchase me a new trading account. He will send out weekly or biweekly emails saying refunds are coming and other empty promises because none of the promises in his emails come through. He just sends another email making the same promises but with a later date. This company will take your money and never help you!!