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Business Profile

Child Care Centers

2 For U Daycare

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Child Care Centers.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:09/11/2024

    Type:Customer Service Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    The daycare providers ( 2 ***************** not issuing a refund. They are being paid twice for my daughter. I just want this resolved. They have been paid by *** and by myself since July and this was confirmed with a *** worker when I called Friday Aug 30th. The *** worker I spoke with said I should not have any issues receiving my refund but the owner **** ******* refuses to refund me, and they are still charging me. She has been sent all of the paperwork. She is being paid twice for my child. $305 every Monday since July 8th. They are stating they have not received payment from *** and are continuing to charge me. *** has sent verification via email to show the facility has been paid for my daughters care. This was forwarded. **** continues to refuse to issue a refund. I have limited income which is why I need *** as I attend full time college. She is setting my daughter and I back with financial difficulties because of this issue.

2 For U Daycare is NOT a BBB Accredited Business.

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