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Business Profile

Discount Stores

C & R Discount

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • KELLY V

    Date: 05/30/2023

    KELLY V

    Date: 05/30/2023

    They sold me a 2018 Chevy trax. It had the check engine light on once I got it home. We paid $6000 and have put $3500 in it and now the ac goes out. Another $2000. What piece they sold me!!!

    C & R Discount

    Date: 06/01/2023

    The
    2018 Chevrolet Trax was sold to customer on March 1, 2023. Before the sale, the
    customer’s husband looked and test drove the Chevrolet Trax on February 27,
    2023.

    The
    customer signed all paperwork (including a Buyers Guide-As Is-No Dealer
    Warranty) on March 1, 2023. A few weeks after the sale customer called (after
    business hours) and left a voicemail stating something was wrong with the car.
    We returned the call the next day. The customer did not return our call, email
    or stop in after the call she left a few weeks after the sale. Since she did
    not return our call, we did not know what issues she was having with vehicle.



    On
    Tuesday, May 30, 2023, customer called (after business hours) and left a
    voicemail saying AC was not working. On Wednesday, May 31, 2023, we contacted
    the customer back. The customer did not answer and we left a voicemail. The
    customer did call back today, Thursday, June 1, 2023, and asked for Randy.
    Randy was not here today so I left a message for him to return her call Monday
    when he returns. The customer seemed to be fine with that and left me her name
    and phone number.

    We
    were than contacted by the BBB on a complaint from this customer. As of this time
    we are still unsure why this customer sent a complain to the BBB as we have
    reached out to the customer to figure out the issue. Also, customer contacted
    us May 30, after business hours (around 7pm) and left a voice message and contacted
    BBB the same day. Thus, giving no time to even discuss her problems with the
    Chevy Trax.

    We
    do have proof of all signed documents (Title, Application for Title, Purchase
    Agreement, Privacy Policy and Buyer’s Guide-As Is No Dealer Warranty)  customer signed on March 1, 2023.

C & R Discount is NOT a BBB Accredited Business.

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