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Business Profile

Satellite Communication

Winegard Company

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Satellite Communication.

Reviews

Customer Review Ratings

1

Average of 5 Customer Reviews

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Review Details

  • Daniel B

    Date: 11/20/2024

    Horrible **************** I ordered a t-mobile card because internet showed service in area I was going. I had no service after activating the freedom to go plan at $59. I sent emails asking for refund to no avail. Supervisor also said no. I asked to speak to his boss, he said there is no escalation. Never again will I buy anything from Winegard, Very disappointing for such a reputable company. Save your money.

  • Brian M

    Date: 11/17/2023

    The company is awful. im a technician thats been working on their stuff for 30 years.. they kept me on the phone for 6 to 7 hours, arguing with them about a defective satellite dish. They had a problem with bad LNBs years ago and theyre having the same issue again. Years ago, they would send you a replacement LNB. But now they want the whole dish back and they give you nothing but c*** abut sending a replacement. Their tech-support team will waste everybodys time and money. It doesnt matter if you give them step-by-step instructions on the diagnosis. Is Wineguard going to pay me $1085 for staying on the phone with them all the time? They refuse to pay the labor to change one of their dishes out because of their defective products. I guess everybody supposed to be grateful that they actually gave you a replacement..

  • Terri P

    Date: 11/09/2023

    Their winegard dish playmaker is garbage. It doesnt work like they say it will. It is not a dish problem. Their equipment is garbage and does not work like they advertise and good luck getting a refund

  • Mike S.

    Date: 09/13/2023

    I purchased a thor motorcoach several months ago. It has the winegard connect 2.0. Upon setup the unit would not connect to internet. After working with tech support they said the unit was defective. Winegard sent a replacement unit, and stated they required my credit card in case the defective unit on the roof of the camper was not sent back within a month. When I tried to get the the unit replaced I could not find any service centers willing to swap out. Yes, service is thar bad !. I had to return the winegard cell and wifi unit back before I was charged for the replacement, as I did not want to swap out myself on this new camper. My complaint is the garbage winegard is putting on new campers that should actually work as intended. This booster is in the $500 dollar range. I had to purchase a cell booster for signal. Not happy with this winegard connect 2.0 on my camper roof.

  • Anitra W

    Date: 08/11/2023

    Me and 3 other people were fired for discrimination of race and sexuality

Winegard Company is NOT a BBB Accredited Business.

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