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Business Profile

Online Retailer

Cutter Agent

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1

Average of 2 Customer Reviews

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Review Details

  • James L

    Date: 05/11/2023

    I ordered a custom ball cap for wear with my ODUs in September 2022. Several phone calls, emails, and Facebook Messenger have all gone unanswered. I filed a claim with my bank for a refund due to their complete lack of response. They didn't respond to the bank either, and fortunately, the bank refunded my money. This company used to be very reputable, but now they're a scam. If the business is closed, why do they keep the website up and committing mail and wire fraud by accepting payments for orders that they'll never fill?

  • Richard W

    Date: 01/25/2023

    I am in the US Coast Guard Auxiliary. I ordered a set of ODU shorts in August 2020 but never they were never shipped, and still show as not shipped to this day. I called and spoke with a lady who said they forgot the order but they will ship out right away. Monthly later, still not received. Repeated emails to them asking to ship the product or provide a refund have gone unanswered. Fraudulent operation, preying on US Coast Guard members and Auxiliary volunteers, not to mention in complete violation of the FTC's "Mail, Internet, or Telephone Order Merchandise Trade Regulation Rule" which requires online/remote orders to be shipped within 30 days or refunded. Had to file a fraud complaint with the FTC.

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