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Business Profile

Small Engine Repair

Irv's Repair Inc

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Irv's Repair Inc's headquarters and its corporate-owned locations. To view all corporate locations, see

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Irv's Repair Inc has 3 locations, listed below.

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    • Irv's Repair Inc

      2004 Camanche Ave Clinton, IA 52732-6039

    • Irv's Repair Inc

      4160 170th St Clinton, IA 52732

    • Irv's Repair Inc

      2305 S 19th St Clinton, IA 52732-6835

    Customer Review Ratings

    1/5 stars

    Average of 1 Customer Review

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    Review Details

    • Review fromDenise N

      Date: 07/01/2024

      1 star
      We purchased a Hustler Raptor Flip-Up 48 inch zero turn mower from Irv's Repair on June 19, 2020. We were told it was "last year's model" so the price was a little lower than the other Hustler *****'s that *** had on the lot. For two years we did all of the scheduled maintenance and had Irv's Repair do any maintenance and warranty work. We were told that we had a three year warranty. At the start of the third year the mower started having sputtering instead of running smoothly. We had *** look at it and it seemed to run fine for a while. In August of 2023 the sputtering started again. The mower would randomly stall. That then progressed to the mower completely shutting off when we pulled the **** *** came and got the mower and brought it back in a few days. He charged us $160 because it was "no longer under warranty." It ran fine until we pulled the *** and then it stalled. He hadn't even fixed the problem of not being able to mow with it. We were discouraged so we put it away for the fall/winter and decided to take it somewhere else to be repaired in the spring of 2024. The person that worked on it found several issues: all the parts were for a 2016 model (not 2019 as we were told), the wiring was all incorrect and there were several things put together not with the correct parts. I called Hustler customer service after finding this out. They told me that our mower had a FOUR YEAR warranty and was still under warranty for ten more days! Hustler would have paid for repairs if we took it to an authorized dealer. There is not an authorized dealer within 100 miles of us except for *** and we were not willing to go there. Hustler did nothing for us. I called Irv's Repair and was told that there was nothing that they could do for us. We traded off the mower and I will never use Irv's Repair in *******, **** for anything again.

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