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Business Profile

Interlock Devices

Safe Start, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Interlock Devices.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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  • Initial Complaint

    Date:10/16/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Does the better Business bureau know that safe start listed in *****, is the exact same company as **** testing listed in **********? Because you give **** testing and F rating but you give safe start and a rating. Let alone **** testing is listed as a clothing supplier of work clothes? That's not true think you really need to investigate both these no safe start does the dirty work and then I'll go testing takes the blame for it then safe start gets an a rating the call Safe start with their email goes to alco testing they got two different websites the alcohol one is listed for suppliers in ********? Why is that since April or May they've done nothing but raid my card on file that I had to have. The last three transactions September 3rd October 3rd and now October 11th just taking out $25 on my card on file for no reason at all my program ended on September 23rd and they were trying to say that I owed them $506 to remove the unit. The ignition interlock unit can only be removed by an approved supplier not myself or else I would get a criminal charge out of it for tampering. My charges were supposed to be $80 a month. And with their frivolous violations and lockouts even July I spent $340 or else I wouldn't had a car to drive it was in March that their equipment broke down in my car was disabled for over a week and it was still me having to pay the charges to fix it when it was there mechanical failure of their unit. Nobody's keeping these guys in check I called The Dot and oh they're not part of our partnership you have to check with the apartment public safety. Get nothing but bureaucratic run around and it's really possible in a day like today. They appear to be even pulling the wall over their eyes of you two different companies good company bad company.

Safe Start, Inc. is NOT a BBB Accredited Business.

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