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Business Profile

General Contractor

De Leon Interiors LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in General Contractor.

Complaints

This profile includes complaints for De Leon Interiors LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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De Leon Interiors LLC has 2 locations, listed below.

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    Customer Complaints Summary

    • 2 total complaints in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:03/15/2023

      Type:Order Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      On Feb. 15th after signing a contract, I gave Jose ****** (De Leon Interiors LLC) a check for $********. This was going to be 1/2 of the total payment for installing new carpet in part of my house. He cashed the check the same day. On the first initial of instal he was delayed and rescheduled because the padding hadn’t arrived. He continued to delay two more times because of this. He eventually put a new date and failed to show up. He ghosted me completely. His phone wouldn’t allow calls. Several days later he sent me a message saying he was working on getting me a refund but had to return all
      of the materials he had purchased for the job, and once he got his money back I would get mine. It has been excuse after excuse and just disappearing for days. I never canceled the job he just didn’t show and I just want my money back. He is not showing any interest in giving it back to me.

    • Initial Complaint

      Date:01/23/2023

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I Jesus ****** ******** was approached in **** ***** by Jose ****** as he stated he subcontracts through **** ***** under the De Leon Interiors LLC as he is part owner with his fiancée Jarolin ** **** *****, Josh ***** Owner. He received payment of $**** for contract 11-16-2022 and $****** for contract 11-19-2022 he stated work would be started in within seven days and finished four days there of as 01-20-2023 no work has been started after numerous phone calls with no answer and numerous texting with no resolution from Jose ****** or Josh *****, I requested a refund from Jose with nothing but excuses and now with no response to phone calls or text messaging.
      *Please see attached documents including contract and copy of check.

    De Leon Interiors LLC is NOT a BBB Accredited Business.

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