We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Auto Machine Shops

Good to Go Auto Repair

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Auto Machine Shops.

Reviews

Customer Review Ratings

1

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Jennifer B

    Date: 01/18/2023

    I wish I could give less than zero, bit 1 star it is. Horrible is an understatement. I was lied to, deceived, had my money taken and the so-called "mechanic" knew exactly what he did. He (goes by two names; Rich and Steve) broke the gasket on the new water pump he was supposed to be installing. He then attempted to use the old gasket off of the water pump he removed. He had me pay for a thermostat that was unnecessary and not even used that now sits in my garage. He returned my vehicle to me after "working on it" for almost 3 full days. A water pump replacement is 4 hours max, which I've since learned from this disaster. My vehicle was returned to me severely compromised and was missing essential bolts, screws, and 3 motor mounts. It had no antifreeze. It was squealing and revving. I had to beg for my car back so I could get it in to another shop to be assessed. Instead of admitting that he didn't know what he was doing, he deceived me and took my money. All the while telling me it needed a thermostat. It didn't and never did. I paid him $642. I paid a second mechanic $518 to save my vehicle. This guy is a swindler and a fake. I now believe all of his 5 star reviews are fake too. He knows he was at fault because he offered me money back on the labor portion, and tried to blame another guy...that doesn't exist. I asked for all of my money returned to me as he damaged one part I paid for (the water pump) and the other part was an unnecessary purchase (the thermostat). This place should be shut down. For a mechanic shop, it doesn't even have a lift!

Good to Go Auto Repair is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.