Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Hotels

Motel 6

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Hotels.

Reviews

Customer Review Ratings

1/5 stars

Average of 2 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromJodi D

    Date: 07/07/2024

    1 star
    If I could give this hotel a negative rating I would. First off, we walk in to check into our room and there is a lady "sleeping" on one of the benches in the lobby. I asked the lady at the desk if that lady was ok and her response to me was "Yes she's just sleeping, she's just waiting for her Uber" I said ok which I knew better. There was no way that lady was just "sleeping". We get checked in and this place was kind of iffy to me the second walking in, but we proceeded with our check in. We get to our room and it stunk, sheets had stains on them like they haven't been washed in quite a while, crumbs all over the floor, macaroni noodles in the air conditioning unit, bath tub was wet like someone had just taken a bath, hair all over the floor in the bathroom, toilet seat had stains on it like someone bled on it. There was no way we would have slept there. I immediately went and got the girl at the desk and she wanted to see the room so I showed it to her. I asked for a refund and she got really crappy with me about it like she didn't want to do it but she ended up doing it. This place needs to be shut down. DO NOT STAY HERE! I'm almost 100% positive they house homeless people there!!! I wish there was a way to post photos because I ended up taking some before we walked out of the room.
  • Review fromJanet T

    Date: 04/07/2023

    1 star
    I paid $107 for a filthy room. Bedspread had holes, ashes on window sill, had to fix cable, hot tub spout shoots up, mirrors and floors dirty, security latch did not work and I had to track down a fridge and microwave. Totally unacceptable! I’ve sent 3 emails to both the corporation and franchise owner with no response! Would not feel safe.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.