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Business Profile

Screen Printing

Classical Graphics LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Screen Printing.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:09/03/2024

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I visited the website of the ********************** (IFL) Quad City Steamwheelers at ********************************** to purchase official team merchandise. I ordered a 2024 official red jersey in size 2XL. It was customized with "******" and "50" as a 50th birthday gift for my husband. On ***********, I used my Navy ******************** **** debit card to pay $125.00 for the jersey and $7.96 in shipping and handling fees. The card payment was made to "Classical Graphics". I received email confirmation of my order (*******) with an anticipated arrival date of June 6, 2024, via priority mail. On June 12, 2024, I accessed the link in my order confirmation email. It generated an email to ***** ******* at *********************************** I inquired about my order status. ***** responded on June 13, 2024, "I reached out to the Steamwheelers TM for an update on your jersey. I'll let you know as soon as I hear back from her". I emailed ***** again on June 18 and 23, 2024, with no responses. On June 23, 2024, I emailed Director of Game Operations ***** ******* at ************************************** with no response. To date no jersey or refund has been received.

Classical Graphics LLC is NOT a BBB Accredited Business.

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