Reviews

This profile includes reviews for Principal Financial Group's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Principal Financial Group has 46 locations, listed below.

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  Principal Financial Group

  711 High Street Des Moines, IA 50392-0001

  
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  Principal Financial Group

  575 7th St Des Moines, IA 50392-0002

  
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  Principal Financial Group

  4555 Lake Forest Drive Suite 230 Blue Ash, OH 45242

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  Principal Financial Group

  2851 Charlevoix Dr SE Ste 110 Grand Rapids, MI 49546

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  Principal

  Indianapolis, IN 46268

Review Details

• Review fromTamera J

  Date: 10/12/2022

  1 star
  This company is horrible, took almost 2 months to receive my requested distribution and then the full amount wasn’t sent causing a second disbursement which I was penalized again to get the remaining amount. They are taking your hard earned money, why should I have to pay taxes twice when it all should have been sent at 1 time after waiting almost 2 months

• Review fromMaiTae G

  Date: 10/12/2022

  1 star
  Horrible company. Do everything in their power to hold onto your money. Will not allow you to roll over into a private retirement account. The hardship withdrawal only gives you a small amount of what is actually in the account. Investment options are garbage. Customer services is absolutely garbage. Terrible company. I’m actually leaving my company to go to a different just so I can get my money away from them.

• Review fromBuddy J

  Date: 10/05/2022

  1 star
  Principal is a company that makes very very very to file a claim, and they keep lowering benefits the benefits they say they will pay, and then paperwork nightmare begins. I am still trying to get benefit's from January 2009. That’s almost 13 years they have been stalling for one reason or another. In resents, they, in my opinion have been stealing my money and I think I’m going to DIE and never be able to collect MY benefits. Again Very Very Very BAD company!!!!!

• Review fromSusan D

  Date: 10/04/2022

  1 star
  Do NOT use Principal Financial Group they DO NOT help you at all . Customer service and all the things they are complete joke! Our company switched to them almost year ago this has been my worst experience in my life. Working on petition to get them out if that does not work I will leave my job of almost 10 years just to never have to deal with this company again! I wish you could leave zero stars , 1 is way to many!!

• Review fromMaria L

  Date: 09/29/2022

  1 star
  Do not use Principle; they DO NOT help you at all. Customer services us the works. They promise to send your money and won't do. They try to hold your money finding excuses about not being able to contact you. Funny part is you get promotional emails from them and letters thanking you for updating your information. Also, after fourteen years you get the same amount invested. too many phone calls just to the a form/ they never send to be able to withdraw your funds.

• Review fromTramayne B

  Date: 09/27/2022

  1 star
  Absolutely insane process. Filed all necessary documents requested and would not approve my hardship withdrawal. This company is horrible and really should not be allowed to operate anymore been calling for 3 weeks straight and did everything they asked and kept saying it was not enough I may consult an attorney and see if a class action can be intiated

• Review frommadelaine P

  Date: 09/14/2022

  1 star
  Principal financial . the bad bank 401 K company getting in my employees years, Doing a hardship and I am 30 Days today!!! Between wrong information given by multiple reps, depending which rep you reach it is different from the last one. They are under staffed. So that ***** day window is a lot longer then that. We are at day 30 and still waiting to be looked at. THIS IS A HARDSHIP WITHDRAWHL TIME SENSITIVE! I called telling my company to find someone else to handle our funds. Very Very disappointed. Principal is the most unorganized company I ever dealt with.

• Review fromMichael S

  Date: 09/13/2022

  1 star
  Hello, the same as a thousand other reviews!!!!! Cash out my stock. Seems easy?? Not with principal ?? sent most of the money,but; not all !! 3months later we are still trying!! Then my pension,, 6months and hoping ?? next month and I was told I’m getting a lesser payment amount because I am so late in starting it??!!! I’ve been trying since may!!! Retired April! It’s my fault?????

• Review fromSean K.

  Date: 09/08/2022

  1 star
  The worst company I ever dealt with. Doing a hardship and I am 20 Days today!!! Between wrong information given by multiple reps, depending which rep you reach it is different from the last one. They are under staffed. So that 14-17 day window is a lot longer then that. We are at day 20 and still waiting to be looked at. THIS IS A HARDSHIP WITHDRAWHL TIME SENSITIVE! I will be telling my company to find someone else to handle our funds. Very Very disappointed. Principal is the most unorganized company I ever dealt with.

• Review fromJoseph S

  Date: 09/07/2022

  1 star
  Had my 401k with Principal for years.. Had most of my money moved several years ago but requested the remainder to be mailed recently. Check was lost in mail and waited for it for 3 weeks. Just now asked them to have a new one cut and mailed. I realize that it cost money to mail secured checks but they only give you that option if you have a *** account set up. Seems to me a Financial business sending large checks and understanding that in the securities business time is money, would offer at least to send check Secured mail and just bill your account for the cost.. I just assumed this would be the case... My Bad thinking that the company, I used for years would keep my best interest in mind even to the last transfer. Instead of a 4 star they get a 1 star.. Hoping my new Financial company get the check within another 3 weeks of waiting..