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Business Profile

Tree Services

Miller Way LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Tree Services.

Complaints

Customer Complaints Summary

  • 3 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:07/02/2024

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Paid a deposit to have work done and he never showed. Would like my money back so I can pay somebody who will.

  • Initial Complaint

    Date:06/16/2023

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On April 19th 2023. We gave Rayvon Miller (owner) a deposit of $2,250 to "guarantee" a start date to cut down a huge tree on our property. The agreement was that he would start the job on May 1st. which he never did. I reached out to him numerous times, but never received a response. He finally responded on May 10th and promised to do the job on Thursday May 25th. He never showed up and I have not received a response to any of my calls or texts.We can no longer hire someone else to do the job for us because we don't have the money to do so. The tree limbs are becoming very dangerous, therefore we need to get this tree taken care of as soon as possible.

  • Initial Complaint

    Date:11/02/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    We had Miller Way perform work for us on October 1st, 2022. We paid them in full after agreeing that they would finish the work after MidAmerican came to cut down branches. Now we cannot get in touch with them to finish the work that we paid for. We have not heard from them since October 15th. **Update** We heard from the business and they said the would come by yesterday but they never showed up and continue to ignore us.

Miller Way LLC is NOT a BBB Accredited Business.

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