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Business Profile

Auto Accessories

Auto Accessory & Install

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Auto Accessories.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:05/05/2023

    Type:Service or Repair Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I put a deposit on a radio that does not fit my Jeep. The owner never advised there was no return on the radio when I ordered it if it did not fit. He said he would see if it could either sell it or return it. He promised on multiple times to contact me with update and has never followed through. He is unwilling to refund my deposit of $250. Also the business has checks written directly to him to avoid taxes. He specifically stated this. I do have a cancelled check as proof of the deposit. Please help to obtain this well deserved refund

    Business Response

    Date: 05/30/2023

    **** came to ** stating that she took her car to someone and they told het that her Radio was bad. She ask us to order her a radio for her car which we did. When are techs installed the radio we discovered it was not the radio that was bed it was an internal factory amp that was bad. She was advised to have her amp fixed an then we could install the radio.. When we order specific parts are venders don't let ** return them. I told her that and she said she would try and sell the radio herself.

Auto Accessory & Install is NOT a BBB Accredited Business.

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