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Business Profile

Book Sales

SAO D-ZYNZ Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Book Sales.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:02/26/2025

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    this business sold me a fake book that i had purchased from them and even went as far as to make a duplicate listing of the fake item they sold me and at an inflated price. i purchased an original 1974 datsun 260z service manual from them, and the book i was sent was a completely different one that was not the original and it was not the book in the picture, and i would like my money back. the purchase was for $180.66 and they are currently trying to sell yet another fake version of this book since my purchase. i have reported that listing as well. i messaged the seller and my issue has not been resolved. it is getting to the point where i am going to call my bank to dispute the transaction since i never received the services that i paid for and was practically scammed.

SAO D-ZYNZ Inc. is NOT a BBB Accredited Business.

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