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Business Profile

Credit Union

Alliant Credit Union

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Credit Union.

Complaints

This profile includes complaints for Alliant Credit Union's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Alliant Credit Union has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Alliant Credit Union

      1200 Associates Drive Dubuque, IA 52002

    • Alliant Credit Union

      1305 1st Ave SE Cedar Rapids, IA 52402-5009

    • Alliant Credit Union

      1402 White St Dubuque, IA 52001-4930

    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 1 complaint closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint type

    • Initial Complaint

      Date:11/08/2024

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      He we go ******** I have contacted you guys before about ****************trying to receive my funds in check for for two years,after contacting you guys they finally sent me a check .thank you very much for your your service.well as you know like I've explained before,I'm disabled,I have stage4 cancer .anyways not being able to get around.i couldn't cash this check so I found a credit union that I could mobile deposit the check..well I did that but not knowing I had to pay a $25 dollar fee.well the check cleared and the excepted it .but when I received my card in the mail I contacted them and they told me that the account is closed .now this has been going on for three months I've been telling them to just send me a check . because I opened a new account with them I paid the $25 dollar fee,but for some reason they won't send my check..all I want to do is deposit it back into the open account..I've even tried to transfer the money to my son's account everything went thru the next day I called them and verified the transfer.and they cancelled it without my permission..I don't know what's going on or why they are doing this .but I need your help again please and thank u.

    Alliant Credit Union is NOT a BBB Accredited Business.

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