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Business Profile

Handyman

E&D Home Repair

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Handyman.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:05/01/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On 1/04/2023 ******************* from E&D Home Repair was at my home to look at a tree trimming job He gave me a fair price of $600 and said to get on schedule .he needed half payment ( $300 ) down. February was the date for the job. That month came and went, I sent a message to **** and was told sickness was the delay. The next delay I was told was due to a late Easter. Last week I sent a message to **** and now get no reply back. I have and invoice ( # ****** ) made up by ******************* dated 1/4/23 for $300 down payment and $300 due when finished. I don't know how to up load a copy of the invoice, but can mail you a copy if i have an address.

  • Initial Complaint

    Date:04/27/2023

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I paid a total of $1500 for deposit and material costs for a fence. He said that he would come and start a few weeks ago and never showed up. He won't answer his phone, reply to my messages, and won't give my money back. The deal was made in February and he said that he would give me a receipt which he never did or give me an estimate. I just want my money back if he won't do the job and won't respond to me trying to contact him. His name is ******************* and he says that he lives in ********* and no longer in **********. I can provide more texts and more details if needed.

E&D Home Repair is NOT a BBB Accredited Business.

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