Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Dental Supplies

Optimus Dental Supply

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Dental Supplies.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Review fromAngela R

    Date: 10/18/2023

    1 star
    I ordered a dental light and had to wait 2 months for it to arrive. I did call and inquire about why it was taking so long and was told to wait another 2 weeks that the product was on backorder. I waited the requested amount of time and the day I was planning to call and cancel the order, it arrived in the mail. I do not like this product because the light is not bright enough. I called and asked if another product would be better for an exchange and was told there was not another option and when I asked for a refund and offered to return the product I was told no refund was possible. I was directed to the maker of the product and when I called them, I was informed that Optimus Dental Supply is NOT a supply company for the product. I will never do business with this company again and I will warn everyone I know in the dental field to stay away from this business.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.