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Business Profile

Plumber

Golden Rule Plumbing, Heating & Cooling

Reviews

Customer Review Ratings

4.89/5 stars

Average of 263 Customer Reviews

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Review Details

  • Review fromJohn H

    Date: 05/03/2023

    5 stars

    John H

    Date: 05/03/2023

    Always had a good experience with techs that come to my home for both maintenance and troubleshooting. The only’ thing’ that usually gets me is a somewhat pressure to doing repairs when they give you possible solutions. “Do nothing” Is usually not an option they present…Even if nothing is truly needed to be done at the time. Other than that, totally satisfied.

    Golden Rule Plumbing, Heating & Cooling

    Date: 05/04/2023

    Doing nothing is always a choice…sorry if we made you feel any differently. Thanks for the great review!
  • Review fromsasha f

    Date: 05/03/2023

    5 stars

    sasha f

    Date: 05/03/2023

    Paul was amazing!! Great professionalism and kindness. Educated me for future reference and informed me of all the services they provide.

    Golden Rule Plumbing, Heating & Cooling

    Date: 05/04/2023

    Thanks Sasha!
  • Review fromCary T

    Date: 05/03/2023

    5 stars

    Cary T

    Date: 05/03/2023

    Golden Rule did an outstanding job installing my mini split. Efficient, professional and customer focused.

    Golden Rule Plumbing, Heating & Cooling

    Date: 05/04/2023

    Perfect Cary! Thank you
  • Review fromWayne A R

    Date: 05/01/2023

    5 stars
    Top notch company. My serviceman, Cooper, was prompt and professional . Golden Rule stands behind its warranties which gives one peace of mind. I highly recommend Golden Rule for all my plumbing work. They are a very dependable company.
  • Review fromVance V

    Date: 05/01/2023

    1 star
    Golden Rule absolutely ripped me off -- they charged me $1,500 for 4 hours of work (1 plumber) to repair a leaky shower head and a broken tub drain. Very little in the way of materials were spent on the job. They are a complete rip off -- never use them for any work!
  • Review fromEd P

    Date: 05/01/2023

    5 stars
    Brian L. did a great job discussing options. Golden Rule is always personable and professional.
  • Review fromDonna B

    Date: 04/28/2023

    5 stars
    Very thorough with his work and very professional. I highly recommend Golden Rule
  • Review fromDavid M

    Date: 04/26/2023

    5 stars
    Fast good service they came on time and let me know when they were on their way.
  • Review fromKashmira P

    Date: 04/26/2023

    5 stars
    Monte did an excellent job installing my new faucets he was quick and very experienced.
  • Review fromAnne B

    Date: 04/25/2023

    5 stars
    Professional, friendly, found nothing wrong with my unit. Would recommend anytime

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