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Business Profile

Plumber

Golden Rule Plumbing, Heating & Cooling

Reviews

Customer Review Ratings

4.89/5 stars

Average of 262 Customer Reviews

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Review Details

  • Review fromDeborah H

    Date: 11/17/2022

    5 stars

    Deborah H

    Date: 11/17/2022

    Brandin G was very professional and very efficient. He did a fantastic job of getting my furnace back up and running again so I will have heat again.

    Golden Rule Plumbing, Heating & Cooling

    Date: 11/28/2022

    Thanks Deb!
  • Review fromTed H

    Date: 11/16/2022

    4 stars

    Ted H

    Date: 11/16/2022

    Henry was amazing. The issue was not clear, no code anymore. But he spent multiple calls and steps just to make sure to check everything. He was very thorough and detailed. Explained his steps at the end. Also went above and cleans something on the furnace that he saw.

    Golden Rule Plumbing, Heating & Cooling

    Date: 11/28/2022

    Thanks so much Ted!
  • Review fromRay S

    Date: 11/15/2022

    5 stars

    Ray S

    Date: 11/15/2022

    Derek was professional provide me with options and also possible problems!

    Golden Rule Plumbing, Heating & Cooling

    Date: 11/16/2022

    Great to hear Raymond!
  • Review fromRichard A

    Date: 11/14/2022

    5 stars
    Very professional and courteous. Knowledgeable talked over points of interest that I need to look at a concern about the heating and air conditioning system talked about things that we could do in the future
  • Review fromDarla M

    Date: 11/13/2022

    5 stars
    I was extremely happy with the service Zach provided. He was prompt and polite and extremely knowledgeable and efficient. I would highly recommend Golden Rule and specifically Zach for any future work I need done.
  • Review fromJP P

    Date: 11/09/2022

    5 stars
    Outstanding service as always. Everything was explained to me completely. Definitely recommend.
  • Review fromRichard M

    Date: 11/09/2022

    5 stars
    Zach came to our home to complete our preseason check. He discussed items of concern due to the age of our furnace and was very knowledgeable and informative. We felt comfortable and assured by by the information he provided to us. We would like to have him back next time.
  • Review fromDarlene A

    Date: 11/08/2022

    5 stars
    Cooper was awesome. Very courteous and knowledgeable. Also very polite and kind...even gave our dog a treat.
  • Review fromDan L

    Date: 11/07/2022

    5 stars
    Satisfied with the work performed and the professionalism of our technician.
  • Review fromKathryn M

    Date: 10/31/2022

    5 stars
    Very knowledgeable he changed my filter for me and let me know of his concerns

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