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Business Profile

Plumber

Golden Rule Plumbing, Heating & Cooling

Reviews

Customer Review Ratings

4.89/5 stars

Average of 262 Customer Reviews

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Review Details

  • Review fromLuke T

    Date: 09/02/2022

    4 stars

    Luke T

    Date: 09/02/2022

    We had Golden Rule out for a ************* conditioner seasonal checkup. ************** ******* was very professional and polite. He answered our questions and was very pleasant while in our household. Unfortunately, he had bad news about our heating and cooling system. We will be getting some quotes to make the best decision for our household but we were very happy with the ******** professionalism. However we choose to proceed will be dictated by finances and if we choose to use GoldenRule it will be because they have the right pricing it seems like they are already lucky to have great technicians.

    Golden Rule Plumbing, Heating & Cooling

    Date: 09/07/2022

    Thanks for the review ****. I hate that you seem to feel somewhat hesitant about our pricing and that we havent made you 100% confident with our processes but I know you will see our value through your other conversations! Thanks againand you are rightBrandin is one of the best!
  • Review fromKimberli D

    Date: 08/30/2022

    5 stars

    Kimberli D

    Date: 08/30/2022

    **** Free did a thural check on everything. And extra kind as he worked. You may send him to my home for hvac work any time!!.

    Golden Rule Plumbing, Heating & Cooling

    Date: 09/02/2022

    Thanks ********! We will let **** know!
  • Review fromDaniel M

    Date: 08/25/2022

    5 stars

    Daniel M

    Date: 08/25/2022

    ******* was on time, polite, clean and throughly explained and showed me the necessary repairs. I had a prior service contract with another company and if they had done the job I paid them for, I wouldn't have had to call Golden Rule. Highly recommended.

    Golden Rule Plumbing, Heating & Cooling

    Date: 09/02/2022

    Thanks for calling ** **************** glad we can help
  • Review fromTammy O

    Date: 08/24/2022

    5 stars

    Tammy O

    Date: 08/24/2022

    ***** was very kind, professional and efficient w/the plumbing service provided. He also took the time to review any future bundling options & answered all of my follow up questions thoroughly. From the time he arrived to the time he left ***** remained completely helpful & engaged, which made this yet another great quality experience with GOLDEN RULE !

    Golden Rule Plumbing, Heating & Cooling

    Date: 09/02/2022

    Awesome to hear. Thanks *****!

    Golden Rule Plumbing, Heating & Cooling

    Date: 09/02/2022

    I mean thanks *****! :)
  • Review fromDesiree F

    Date: 08/22/2022

    5 stars

    Desiree F

    Date: 08/22/2022

    Courteous, timely, knowledgeable. Very clean. I would use them again.

    Golden Rule Plumbing, Heating & Cooling

    Date: 09/02/2022

    Thanks *******!
  • Review fromBarnett D

    Date: 08/16/2022

    5 stars

    Barnett D

    Date: 08/16/2022

    Excellent communication, clear pricing, explanation of alternatives, knowledgeable technician. Very good experience.

    Golden Rule Plumbing, Heating & Cooling

    Date: 08/17/2022

    Thanks *******! Really appreciate it
  • Review fromJohn P

    Date: 08/12/2022

    5 stars

    John P

    Date: 08/12/2022

    On time. Friendly, educated and informative Technition. Good communication skills. I highly recommend Golden Rule.

    Golden Rule Plumbing, Heating & Cooling

    Date: 08/14/2022

    Thanks ****!
  • Review fromJosh S.

    Date: 08/06/2022

    5 stars

    Josh S.

    Date: 08/06/2022

    ******* from Golden Rule did a great job helping us with our air conditioning issues. He explained what needed to be done and complete the repair work quickly.

    Golden Rule Plumbing, Heating & Cooling

    Date: 08/08/2022

    Great to hear ****! Thanks so much
  • Review fromNicholas G

    Date: 08/05/2022

    5 stars

    Nicholas G

    Date: 08/05/2022

    Zach was incredibly friendly. Made sure i understood All of my options and took the time to listen and discuss.

    Golden Rule Plumbing, Heating & Cooling

    Date: 08/08/2022

    Thanks Nic!
  • Review fromJulie W

    Date: 08/01/2022

    5 stars

    Julie W

    Date: 08/01/2022

    Excellent. ******* is awesome in customer service. Would recommend them

    Golden Rule Plumbing, Heating & Cooling

    Date: 08/08/2022

    Thanks *****!

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