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Business Profile

Tree Services

Pitts Lawn & Tree Service

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

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Review Details

  • Review fromTiffany M

    Date: 06/01/2025

    1 star

    Tiffany M

    Date: 06/01/2025

    He started sending invoices after every service, which was confusing and much more complicated than it needed to be. His secretary, said that she had been working with him to send invoices monthly and he was resistant. She scheduled on a day that worked for my schedule and she gave me her personal cell phone number to refer to as ******* himself will not return calls with any consistency. This season, he plowed four times, which was two times more than necessary. His invoices are being sent all the time, none of them ever adding up to the total due nor reflecting payments made. I was sent an invoice for $300 for 4 snow removal services. Even at the $65/per plow (we had agreed on $50) that still only adds up to $260. Where did the $300 come from? I have sent emails, called, texts, and ******** messages. All he does is resend the same invoices. I received one voicemail from him in response to mine saying that he would resend. When I asked him to review these he stated that "his system can show when I open the invoices and that he has called and sent multiple emails." First of all, gmail shows a snapshot- and I can pull the attachment without going to the payment site. I had the invoice details without needing to open the website. On May 8, I got a hold of him to cancel services and he agreed to send one last invoice with all charges. I paid that ($371.55) and now I am getting more invoices for charges that were supposed to be included in that amount. Also, the above amount includes all these snow removal charges, does not reflect accurate bookkeeping like my previous payment. He is rude when he communicates, does not follow up with his customers. After reading the other reviews, I should also add that he would text me late at night (saying he was looking for friends), liked me on two dating apps, attempted to add me on my personal ********* and has a child endangerment charge. On his website, the reviews stop in 2020 and even reviewed himself...

    Pitts Lawn & Tree Service

    Date: 06/03/2025

    Well this review seems like slander of a customer who could never get her bills paid. We definitely  worked with her and never charged late fees. As my personal like has really no bearing on the job or task at hand and only proves more of how this is not acceptable.  If I ever came across this person on any social media that she didn't engage its news to me. I worked to fix her ****. Just because she's behind does make me rude. My secretary has her masters in education shes very respectful but she will call once amouth for payment.  This customer owes us no money as we took care of these bills in good faith. He comments are disgusting. 

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