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Business Profile

Car Wash

Bader Auto Detailing

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Car Wash.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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  • Initial Complaint

    Date:02/02/2024

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    His job is to clean and wash the car and stuff. I brought him the car. He did the job, and I paid him. When I came to take my car, I saw a lot of dysfunction in the car due to his work. Nothing was working like it was, the radio stopped working, the windshield is not responding .

    Business Response

    Date: 02/12/2024

    I tried to send you pictures and videos to show you the way we got his car,but it wouldnt let me send them at once, so I will try to send them one by one, we received the car very wet in the inside and beat, so we only detail the inside of it as I will show you

    Customer Answer

    Date: 02/12/2024

     
    Complaint: 21233946

    I am rejecting this response because :

    I bought the car in auction . And you know how they take report issue for the car seriously , and how they keep everything in record . They will never put that on sell without telling the car was wet ( everything is on record ) and everything was working because i drove it ,myself . I have a witness for it . we can also asked straight to the company i bought the car from if it was wet .About him I didn't even see him online when i was looking for the service . it was the ****************** next to his shop who referred him to me as his neighbors because the bumper were supposed to be fix there with the headlight , so i decided to let him do it to avoid to take the car somewhere else . He spray the water everywhere in the car without covering the important part , proof in his video you will see water leaking . How can someone spray a water in a car like it was a dishes . he did it , and he was not expecting i will control everything . I heard many many people had the same issue with him , all the neighborhood down there know that .That mean he used  to do it with people and they didn't complain , maybe they don't know how to do it . Thanks for him for the video , he could be smart and trick thing , but he is not at all . After he cleaned inside , he turn on the car with all the heat on at 100% . That's how he do his work , no machine to dry the car , he does not remove the seat , nothing , very unprofessional work .He use all My gas in the car for the work he supposed to do with his own equipment. it was full when i dropped it there . , because i drove it from ********** to ********* .My windshield was working fine , because after the snow to drive it to the shop i used it . I listened the music the day i went to pick up the car . right after his work , nothing was working .

    Sincerely,

    ***********************

Bader Auto Detailing is NOT a BBB Accredited Business.

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