Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Home Builders

Allen Homes, Inc

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Home Builders.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Review fromMelissa G

    Date: 08/10/2023

    1 star
    ALLEN HOMES, INC. owns ****************** Apartments/condominiums They also are known as ******************, LLC. They have a management business that handles this rental building and her name is ***** and that is all I know. I am leasing a three-bedroom with this company and on August 1st 2023 I moved in, absolutely nothing in the apartment had been cleaned. The carpet in the bedrooms smelled like f**** and urine of a pet of some sort. The ammonia smell was so strong that I made us sick to be in the rooms. The walls have not been painted. there are holes were prior people had hung things up, there was urine in the toilet in one of the bathrooms, the laundry room was dirty. There was still clothes in the dryer. The washer was completely filthy of detergent from previous owners. There was still food in the refrigerator dust all over the ceiling fans, a broken door ****, a hole in one of the closet doors, and none of the filters in the bathrooms, or in the living room had been clean they were completely blackened with dust, yes, the kitchen sink disposable does not work. The lamp over the stove does not work. The sliding door to the balcony is broken. They get a deposit of $2200 from the those who are excepting an apartment there. I have spoken with others that live there, they allowed me to look at their apartment, and they also had a hard time with getting things cleaned and management. I recorded every conversation with her and I videotaped/pictures of the apartment on August 1st. This company needs to pay attention more to the buildings that they owned and also hire a more responsible management team. With arguing with the management to pull the carpets and actually paint the walls was an issue for ***** the manager, however, it did get done but nothing else was cleaned. I have tried calling the manager ********* left many messages. I have text her and I have not had a response we have put nearly $8000 before August 1st.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.