We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Shopping Mall

Old Capitol Towncenter

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Shopping Mall.

Reviews

Customer Review Ratings

1

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Diana M

    Date: 05/24/2024

    On May 23, around 4:50pm, my boyfriend was on a phone call in front of China Star and randomly sneezed with his mouth covered. A security guy (black male, around 57 tall, short hair, wore a blue mask and a black shirt that says security on it) walked to my boyfriend and said You, ****, can you cover your mouth when sneezing? Do you want the f****** virus to kill everybody here in the mall? Then he walked away before my boyfriend could react. I believe its extremely rude and inappropriate for a security guy to use insulting language towards customers, not to mention that making a connection between ones sneeze with the virus seems to show the discrimination and COVID hate towards Asians. Later on, we ran into him again and I confronted him by saying What did you just say to my boyfriend? He stepped towards me while slightly lifting up his fist, seemingly wanting to punch me, while yelled at me that he told my boyfriend to cover his mouth when sneezing or get the f*** out of here. I stepped backwards and yelled stay away from me but he kept approaching me while repeating get the f*** out of here. He only stopped when a police officer nearby walked towards to separate us. I have reached out to the management team several times through emails and calls but they intentionally ignored me and deleted the ****** review I left on their site that states the truth.

Old Capitol Towncenter is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.