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Business Profile

Credit Union

Community Choice Credit Union

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Community Choice Credit Union's headquarters and its corporate-owned locations. To view all corporate locations, see

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Community Choice Credit Union has 2 locations, listed below.

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    Customer Review Ratings

    1/5 stars

    Average of 1 Customer Review

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    Review Details

    • Review fromEric S

      Date: 11/30/2022

      1 star
      My Name is Eric South and I have a loan at this credit union, and I have autopay every other week, I was half a payment ahead and went to the Ankeny branch to stop the next autopay. I have done this several time over the life of the loan, with no issues. this time the was autopay debited from my account, because of this I was over drawn. This credit union claims that I did not follow procedures and that it is not their error. They have an option to delay a pay which costs $25.00. this is not what I did and now that I am overdraft this credit union is refusing to reimbue the full amount only the overdraft fee. Buyer beware. I will be looking for a new place to move my loan.

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