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Business Profile

Auto Repairs

J&J Motorsports

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Auto Repairs.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:11/29/2022

    Type:Service or Repair Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Hi, my name is *************************** and I am the owner of ************************ we have been in business for 14 years and have had two dealings with J J motorsports in Marion ** They currently carry your BBB badging and I believe I should ask for your help in solving a situation that the owner had given us a diagnostic on a 2013 *** X3 that to fix my vehicle from loosing power on the engine that the timing would need to be done and the owner stated that the timing would solve and fix our vehicle so a bill of $1,853.00 was paid and the problem on the vehicle persisted this took place in early June 2022 and our vehicle has been there 80% of the time up to 11/21/22 hometown would like a refund. This company said that when the vehicle is fixed $1,853.00 later I could sale it with documents of being fixed and it has not changed anything on vehicle Thank You for taking the time to read this!

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