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Business Profile

Exercise Programs

Anytime Fitness - Marion

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Exercise Programs.

Complaints

This profile includes complaints for Anytime Fitness - Marion's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Anytime Fitness - Marion has 6 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Anytime Fitness - Marion

      1101 7th Ave Marion, IA 52302-3403

    • Anytime Fitness - Marion

      458 Highway 1 W Iowa City, IA 52246-4204

    • Anytime Fitness - Marion

      852 N Quincy Ave Ottumwa, IA 52501

    • Anytime Fitness - Marion

      3140 16th Ave SW Cedar Rapids, IA 52404-1452

    • Anytime Fitness - Marion

      521 Westbury Dr STE 2 Iowa City, IA 52245-2727

    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:02/27/2023

      Type:Service or Repair Issues
      Status:
      UnansweredMore info

      Complaint statuses

      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Started membership on 10/10/2022. Trial period was confusing as 1 date was said but another given. Last day using membership was 10/18/2022. Contacted 10/19/2022 to cancel and was verbally told it was taken care of. I changed jobs where I am not able access to phone/email/text regularly so wasn't aware that membership wasn't cancelled. Was being charged for membership which I thought was an accident or the $250 fee (if I didn't cancel it time) but they kept charging me. I contacted location once I was able to and was told that there was a 3 day cancel policy which I wasn't in when I cancelled and that I would have to mail a written cancel which takes 30 days to process which I will still be responsible for membership dues during. I just want the membership canceled without any further fees owed. I don't even want a refund as I should have caught on that they didn't cancel it as I was led to believe.

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