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Business Profile

Garage Doors

CJ's Garage Door Service

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Garage Doors.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:09/12/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On May 23, 2023 CJ's Garage Door Service agreed to replace 2 overhead doors in a pole bldg. on my property. *****************************, owner, had installed the original doors earlier in 2023. The doors were damaged in a wind storm and needed to be replaced.I gave **************** a check for $10,878.00 to purchase doors from Menards; he said they'd arrive in a few weeks. He said he'd charge $500.00 to install both.I have not heard from him since, although he cashed the check that day.He has not responded to my texts or calls, seems he'd changed his phone number. The contractor that recommended CJ's to me, provided me with another phone number. Calls and texts have gone unanswered to that number also. In addition, I have communicated via email, to no avail.

CJ's Garage Door Service is NOT a BBB Accredited Business.

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