Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Computer Software Developers

UltimateTax

Reviews

Customer Review Ratings

1/5 stars

Average of 2 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromCharles K

    Date: 04/15/2024

    1 star

    Charles K

    Date: 04/15/2024

    Garbage!!!!! Ultimatetax.com went down on April 15th 2024 an the last day of the filing season. They tell you nothing and have not fixed it after about 4 hours. Lost clients, lost lots of money, and it hurts your business's reputation. BEWARE and stay away from this CHEAP GARBAGE!!

    UltimateTax

    Date: 04/17/2024

    Customer is entitled to their opinion.  We did have 4 hours that our system went down this season.  This should not have been a reason for a customer to have lost money and insult our company.  Tax season is a long season.  Our customer support team was amazing and assisted everyone that called in this season.  We wish you the best with your next software. 
  • Review fromShamika M

    Date: 10/08/2022

    1 star
    This was a very disappointing experience I wasted my money and I wasted my time. I was unable to file not one return with the software. They do not care.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.