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Business Profile

Pet Supplies

Revival Animal Health Inc
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Complaints

This profile includes complaints for Revival Animal Health Inc's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Revival Animal Health Inc has 2 locations, listed below.

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    • Revival Animal Health Inc

      1700 Albany Place SE Orange City, IA 51041-9680

      BBB accredited business seal

    • Revival Animal Health Inc

      PO Box 200 Orange City, IA 51041-0200

      BBB accredited business seal

    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:08/03/2022

      Type:Service or Repair Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I am as a customer very dissatisfied with ********************** and I went to www.greatcompanions.com to close my account. There is NO TAB OR NO PLACE ANYWHERE ON THE WWW.GREATCOMPANIONS.COM TO CLOSE OR DEACTIVATE MY CUSTOMER ACCOUNT. I FEEL VERY UNCOMFORTABLE AND VIOLATED AT THE THOUGHT THAT BY NOT BEING ABLE TO CLOSE MY GREAT COMPANIONS ACCOUNT THAT THE COMPANY GREAT COMPANIONS CAN SELL MY INFO IN THE FUTURE DESPITE OR GOD FORBID GREAT COMPANIONS WEBSITE IS HACKED AND MY PERSONAL INFO IS COMPROMISED BECAUSE I WAS AT ONE POINT A GREAT COMPANIONS CUSTOMERI DEMAND MY ACCOUNT BE CLOSED I DEMAND A LETTER BE MAILED TO ME FROM GREAT COMPANIONS THAT MY ACCOUNT HAS BEEN CLOSED AND THEY WILL KEEP NO RECORD OF MY PERSONAL INFO IE NAME PHONE ADDRESS ET AL THAT GREAT COMPANIONS CAN USE TO SELL IN THE FUTURE OR AGAIN BE HACKED BECAUSE THIS COMPANY WILL NOT DELETE MY PERSONAL INFO AND STORES IT THEREFORE PUTTING IT AT RISK I WILL NOT NEGOTIATE THESE TERMS

      Business Response

      Date: 09/12/2022


      Hello *******,

       

      Here is the confirmation letter that we have received your request.  We have closed your account and deleted your personal information.  Great Companions does not sell customer information and does not release customer information without their prior approval.

       

      Thank you and take care,

      Customer Care Team

      1700 ***************

      PO Box 200

      ***********, ** 51041

      Phone: ************

       

       

       

    Revival Animal Health Inc is BBB Accredited.

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