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Business Profile

RV Repair

I-29 Repair
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Tyler S

    Date: 07/18/2024

    Horrible experience and got my RV back in worse shape than I left it although they had it 10+ weeks. Water damage that no one decided to tell me about and never once called to give an update. Failed to mention they unhooked the onboard generator from the battery and I had to troubleshoot myself in order to get it back to normal. Owner was rude and clearly couldn’t care less about our RV. Tech was kind and seemed to really care about his work so that was the only reassuring part. Front desk person was full of excuses and always said “I’ll give you a call back” when I had a question and I never once received a call. Wasted most of my summer and $4,500 to be back to where I started.

    I-29 Repair

    Date: 07/23/2024

    Hi Tyler,
    I’m Jennie, and I’m the Office Manager at I-29 Repair. I’m very sorry that you feel as if you have been treated unfairly.
    Our customers mean a lot to us, which is why we tried hard to reconcile this with you on your 1993 RV that came in with many issues brought to us from another shop, that we approached one at a time, with your permission to move forward with each one. Feel free to give us a call if you would like to discuss any of this further. We truly try hard to go out of our way for our customers and are saddened by your review.
    Thank you, Jennie

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