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Business Profile

Auto Repairs

Pocahontas Sales & Service

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Pocahontas Sales & Service's headquarters and its corporate-owned locations. To view all corporate locations, see

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Pocahontas Sales & Service has 2 locations, listed below.

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    Customer Review Ratings

    1

    Average of 1 Customer Review

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    Review Details

    • James B

      Date: 02/17/2024

      James B

      Date: 02/17/2024

      Purchase vehicle from this car dealership was told there was nothing wrong with it I wouldn't have no problems at all after purchasing it and driving home I started hearing issues with a vehicle so I took it into auto repair shop to have it fully inspected of the new issues and found us going to cost $3,000 to repair everything. I'm very dissatisfied because dealership failed to disclose the known problems and outright lied to make the sale.

      Pocahontas Sales & Service

      Date: 02/21/2024

      We let our customers test and inspect every vehicle before purchasing. We also sold this with a drivetrain warranty. This customer informed us that he recently purchased 3 trucks, and on all three occasions, he threatened to contact the BBB, and the attorney general's office if they didn't buy them back. This store is the 4th. When we were called about a wheel bearing noise, I offered to replace the bearing. The buyer declined. He said the bearings are only eighty dollars and it would cost more than that in gas to bring it back (which is a 38 minute drive). I also have to take the time and send every document into the Attorney General since he contacted them also. Meanwhile, this 16 year old truck with ****** miles is still driving and working as it should. 

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