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Business Profile

Sightseeing Tours

Russell Tours

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Sightseeing Tours.

About

Important information

  • Additional Info:
    We are a small, home-based company that organizes and escorts several trips a year around the continental United States and at least one overseas trip each year--including Alaskan cruise-tour--priding ourselves on our friendliness & thoughtfulness.

About This Business

This company offers fully organized and escorted European tours, cruises, Alaskan cruise-tours, one-and-two day bus trips, fall color tours and bus tours around the continental United States including many of our National Parks.

Years in Business: 26

Business Details

BBB File Opened:
12/2/2014
Business Started:
1/1/1999
Type of Entity:
Sole Proprietorship
Business Management:
Jim Russell, Owner

Additional Contact Information

Principal Contacts
Jim Russell, Owner
Customer Contacts
Jim Russell, Owner
Additional Phone Numbers
Other Phone: (515) 984-7684

Additional Information

Refund and Exchange Policy
In most cases a 100% refund will be given for anyone canceling 30 days or more before departure. If cancellation comes 15-29 days prior a 25% penalty will apply. 50% penalty will apply from 10-14 days prior to departure. For anyone canceling in the last nine days a 75% penalty will apply. If a replacement can be found during any of this time, a 100% refund will be granted. Refund for cruises & European travel are contingent upon purchase of travel insurance.
Business Categories
Sightseeing Tours

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