We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Garbage Removal

Sedore Sanitation & Recycling

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Garbage Removal.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:09/19/2022

    Type:Service or Repair Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    We hired sedore sanitation for trash services at our home with a dumpster on June 23rd after it taken 5 weeks to get I'm supposed to have service every 2 weeks for pick up. It's has been a month and a half with no pick up every time I call I get hung up on and they won't come pick up there property I need it gone

    Business Response

    Date: 10/11/2022

    This customer did have to wait 5 weeks for a dumpster. However, we made every effort to get one to him as soon as we could.  There is a national shortage of dumpsters at this time due to metal being so high priced.  We explained to him every time he called that we were trying to fill his order.  We delivered a dumpster on August 5, 2022.  He was scheduled to have a monthly pickup which means one pick up a month.  It was stated on his bill and was the quote he got on the phone during the order.  The customer started calling and complaining about service that was just getting started.  He was billed with an invoice that had the information on pickup dates and times along with the bill for service and delivery.  We never received a payment from this customer, he just called up and wanted to cancel service right now.  We put him on our pickup list, which as a business we try to do within a reasonable time period.  He continued to call and complain about service he never paid for.  The only time he ever was hung up on is when he called, and every other word was the *** bomb.  He kept calling and leaving a message with the *** bomb every other word.  He talked to the owner and told him he would pay for the delivery if we could pick up the dumpster.  We received no payment.  However, we did pickup our dumpster on September 30, 2022.  He stated he wanted no further contact with us in his complaint, but he is still calling.

    We try to take care of our customers with the small staff we have. It is necessary for customers to understand with the daily routes we have, deliveries and pickups are done in between as we are taking care of paying customers first.

    We removed the dumpster and took the loss on delivery and service, and we are sorry the customer felt he was not getting what he thought his service should be.

     

Sedore Sanitation & Recycling is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.